Ways to contact us

We're available Monday to Friday, 9am – 5pm AEDT.

Email us

For non-urgent and general help, contact by email. We'll get back to you promptly.

Submit a request

Call us

If you need urgent assistance, contact one of our friendly support staff to assist you.

1300 168 359

Chat with us

Prefer to chat with one of our experienced agents? We're online and ready to help.

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Submit a request

Please let us know how we can help by choosing from the options below - I have a question about my account I'm having trouble meeting my repayments I need to verify my identity I need technical support I need a copy of my account statement I want to close my account I'm a merchant and need help I have received an email from Openpay regarding a refund for an overcharged amount