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Openpay Help Centre
Account Help

Account Help

Have an existing account and have a query about it? Let us help.

General

I've forgotten my account password to my Openpay App
I've forgotten my account email address to my Openpay App
How can I change my personal details?
What do I do if my phone number is already registered?
How do I update my card details?
What can I do if my card has been lost, stolen or is about to expire?

Spending Limits and Pre-Approvals

What is my Spending Limit with Openpay?
How do I increase my Spending Limit with Openpay?
Why is my account locked after applying for a Pre-Approval?

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