If your Openpay app is showing the above message, your account may be locked.
This article will help answer your questions.
Your payments may be overdue
If you have any outsanding payments overdue by more than 3 days, as part of Openpay's committment to being a responsible lender, we may lock your account from future spending.
[How do I make an overdue payment?]
[What if I need more time to make a payment?]
Once your overdue payments are made, your account will be automatically unlocked, unless your payments were overdue by more than 3 weeks (see below).
I don't have any overdue payments or I've paid out my account
We might need to further review why your account is still locked.
To lodge an enquiry, click here to submit a request to our review team.
