At Openpay, it’s really important to us that we provide you with a safe and secure experience. Sometimes, our systems may discover suspicious activity on your Openpay account and temporarily lock it to prevent further use.
When this happens, you will receive an email from us within 24 hours of your account being locked with steps on how to help us unlock it. If you do not receive this email, please contact our support team by visiting our Contact Us page here.