If payments have not been made by their scheduled date, late fees do apply. When you create your plan, Openpay will send you a welcome email with all the information you need about your payments. You’ll also get a payment reminder a few days before each payment is processed against your nominated card. Details of all applicable late fees will be in the welcome email.
At Openpay, we understand that life can get in the way sometimes. If, for any reason, you cannot make a payment, please contact us on 1300 168 359 or email email@example.com before the payment due date to reschedule the payment and avoid late fees. To help us verify your account details, please include in your email your full name, DOB, phone number, and address.